Our Technical Support team can assist you with any queries you may have.

User guides, manuals, software and drivers are available on request from the log in areas below:

Environmental Control Customer Area

Telecare Customer Area

PLEASE NOTE: registration to the login area is provided for approved distributors/agents/customers only.

Battery & Electrical and Electronic Equipment Compliance

Please see below our documentation to cover Battery & Electrical and Electronic Equipment Compliance, these are word documents, please click to download:

For Technical support, please contact our technical services department on:

+44 01296 461000

Technical support:

support@possum.co.uk

Telecare support:

telecaresupport@possum.co.uk

For customers outside Great Britain please view our list of distributors for details of our suppliers in your region.

International Distributor Partners