Providing Reassurance Between Care Visits

Delivering outstanding domiciliary care extends beyond the time spent in a person’s home. While care visits provide essential support, one of the biggest challenges facing care providers, local authorities and families is understanding what happens in the hours between visits.

When an individual experiences a fall, medical event or personal emergency, carers are often unaware that an incident has occurred. By the next scheduled visit, valuable time may have passed, affecting wellbeing, recovery outcomes and the ability to provide informed, person-centred care.

The Vibby Home Solution helps bridge this gap by providing an additional layer of protection and reassurance between visits, enabling faster incident awareness and supporting safer independent living.

Domiciliary care worker providing support during a home care visit

The Hidden Challenge in Domiciliary Care

3 in 0

In 2021, around 3 in 10 people aged 65 and over in England and Wales lived alone.1

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221,600 emergency hospital admissions due to falls among people aged 65 and over in England in 2024/25.2

  1. Office for National Statistics, Profile of the older population living in England and Wales in 2021 and changes since 2011, Census 2021. The ONS recorded 3.3 million people aged 65 and over living alone, representing 30.1% of this population.
    ONS source
    https://www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/ageing/articles/profileoftheolderpopulationlivinginenglandandwalesin2021andchangessince2011/2023-04-03
  2. Office for Health Improvement and Disparities, Fingertips Public Health Profiles: Emergency hospital admissions due to falls in people aged 65 and over, England, 2024/25.
    OHID Fingertips source
    https://www.healthcareconferencesuk.co.uk/news/2025-4-30/nice-issues-updated-guideline-to-prevent-falls-and-reduce-hospital-admissions-in-older-adults

The growing number of older people living independently presents a challenge for domiciliary care providers:

falls

Falls may go unreported between visits.

Care records may not reflect incidents that occurred overnight or at weekends.

Carers can arrive without critical information about a person’s wellbeing.

Families often worry about what happens when nobody is present.

Delayed assistance can impact recovery and increase hospital admissions.

Vibby Home

Automatically detecting serious falls with impact raising alerts and providing valuable wellbeing data, the system gives carers greater visibility between visits while helping individuals stay safer, more independent and reassured at home.

Explore the Vibby Home brochure >

Vibby Home automatic fall detector with wrist sensor and base unit by Possum Telecare
Carer providing reassurance and support to an older person at home

Creating Connected Care at Home

Domiciliary care is no longer just about the time spent during a visit. Technology now plays a vital role in supporting safer, more connected care delivery.

By combining professional care with the Vibby Home Solution, providers can gain greater visibility into what happens between visits, helping to improve outcomes, strengthen safeguarding, and provide reassurance for everyone involved.

Because quality care shouldn’t stop when the visit ends.