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Technical area

Our Technical Support team can assist you with any queries you may have. All of the products detailed on the website have a user guide available to download and key product features are overviewed in the associated flyers. Further user manuals, software and drivers are available to download in our technical area, for which a login will be required. 

PLEASE NOTE: registration to the login area is provided for approved distributors/agents/customers only.

Possum Technical Area


 Telecare Logo

      Possum Telecare Customer Area

      Telecare Login  

      Telecare Register


For Technical support, please contact our technical services department on:

+44 (0) 1296 461 000

or email  or for Telecare

For customers outside Great Britain please view our list of distributors for details of our suppliers in your region.